Silverkrest manages every order from intake to closing — with real-time SLA tracking, role-based workflows for searchers, QC, typers & clients, and zero spreadsheets.
Most title companies still cobble together spreadsheets, email chains, and sticky notes. There's a better way.
No one knows who owns what. Status updates live in someone's inbox, not a shared system.
Rush orders get lost in the pile. By the time you notice, the client is already calling.
Searchers, QC, typers — everyone has a different process and nothing is tracked in one place.
Clients call or email for updates on every order. Your staff spends an hour a day answering the same questions.
Search costs, PACER, paper — what's left over? Without tracking, you're guessing your margins.
Adding a new client means a new spreadsheet, a new email folder, and more chaos — not growth.
From intake to closing — Silverkrest handles the entire workflow so your team can focus on the work, not the paperwork.
Every open, in-progress, and closed order visible in one view. Filter by client, county, product type, or date range.
Color-coded SLA tiles: green (>24h), yellow (<24h), red (overdue). Rush vs. standard hours per client and product.
9 distinct roles — from super admin to data entry. Every user sees exactly what they need and nothing more.
Dedicated queues for searchers, QC, QA, and typers. Staff claims orders from their queue — no double-claiming, no confusion.
Upload and share order documents on Wasabi S3-backed storage with CDN delivery. Clients see files only when orders close.
Track order cost vs. revenue. Factor in paper, search, PACER, and xchange costs to see actual profit per order and per client.
Clients log in to track their own orders, download completed documents, and stop calling your staff for updates.
Run multiple title companies on one platform, each with their own isolated clients, staff, and orders.
Pre-built county database with custom SLA rules per client and product type. Add new counties in seconds.
No lengthy implementation. No IT team required. We handle the setup.
We add your clients, staff, counties, product types, and SLA rules — tailored to how your team actually works.
Each role gets their own dashboard. Searchers see their queue. Admins see everything. Clients see their orders only.
Create order → assign → search → QC → type → close. Every step tracked, every file stored, every SLA visible.
"We used to track everything in Google Sheets. Now I can see every order, every SLA, and who's working on what — in real time. It changed how we operate."
"The SLA alerts alone saved us three missed rush orders in the first week. Clients don't call us for status anymore — they just log in and check."
"Setup took two days. The team learned it in an afternoon. I wish we'd switched sooner — we're handling 40% more volume with the same headcount."
No hidden fees. No long-term contracts. Cancel any time.