From the moment an order comes in to the second it closes — Silverkrest handles the entire lifecycle.
Every order carries an SLA countdown. At a glance, your entire team knows what's on time, what's at risk, and what's overdue — without checking a single spreadsheet.
⚠ 4 orders require immediate attention
Every person on your team — and every client — sees only what they need to see. No shared logins, no information overload, no accidental edits.
Every uploaded file is stored on enterprise-grade Wasabi S3 object storage and served via CDN. No more emailing documents back and forth.
✓ Order closed — client download enabled
Stop guessing your margins. Track every cost associated with an order — search fees, PACER, paper, xchange — and see actual profitability per order, per client, and per month.
Built-in order messages so everyone communicates in context — no email threads, no missed notes.
Full audit trail of every status change — who changed it, when, and why.
Pre-loaded county database with state grouping. Add new counties in seconds with custom SLA rules.
Clients log in to track their orders, see statuses, and download completed documents.
Add, edit, and deactivate staff accounts. Assign roles, reset passwords, and track activity.
Run multiple companies on one platform. Each tenant has completely isolated data and users.
HTTPS everywhere, secure HTTP-only cookies, session-based auth with configurable timeouts.
Each role gets a tailored dashboard. Searchers see their queue, admins see the big picture.
Files served via files.silverkrest.com CDN for fast, global downloads regardless of client location.